Bug #1037

Installer didi not find SSD

Added by saas2813 over 5 years ago. Updated almost 5 years ago.

Status:New Start date:05/19/2019
Priority:Normal Due date:
Assignee:- % Done:

0%

Category:Installation/Upgrade Spent time: -
Target version:-

Description

I tried to install LinHES on an Intel NUC with a NVMe SSD, the choose where to install screen did not show any drives.
I tried going into the commandline and found the drive with fdisk -l and could partition it manually with fdisk, but the installer did not find it.
A reboot after partitioning the drive did not help.

Intel NUC BOXNUC6I7KYK i7-6770HQ
Intel 660P SSD 1TB M.2 PCIe 3.0 x4 NVMe 3D NAND QLC

History

Updated by brfransen over 5 years ago

  • Category set to Installation/Upgrade

When booted from the ISO can you run ls /dev/nvme* and post the output?
My guess is the installer doesn't scan /dev/nvme for devices.

Updated by saas2813 over 5 years ago

Hi,
It was not obvious to get an IP on the system so I'm typing the result:

/dev/nvme0 /dev/nvme0n1 /dev/nvme0n1p1 /dev/nvme0n1p2 /dev/nvme0n1p3

The last three nvme0n1pX is from my install of Ubuntu that did not have a problem detecting the disk.

Updated by bjfrost almost 5 years ago

brfransen wrote:

When booted from the ISO can you run ls /dev/nvme* and post the output?
My guess is the installer doesn't scan /dev/nvme for devices.

I am also encountering this problem, the SSD device is discovered by the hardware scan
and builds the /dev entries but it does not appear as an install device. I want to
install the operating system on the SSD and use a very large hard drive for
recordings. Currently, it only allows me to install on the large hard drive.

I did my initial testing of linhes on a vmware virtual machine, I like what I see
but it never occurred to me that linhes wouldn't support my SSD when I went to
install on my real hardware.

I also use an Intel NUC as a client which will encounter this problem
and it doesn't have a hard disk to fall back on so I may stay with my
original distribution for both (I would rather switch to LinHES).

Is there anything that I can do to expedite this support?

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